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Top Shopify Chatbots in 2021 | Compare AI Chatbots for Shopify | by QuickReply.ai | Jun, 2021

Top Shopify Chatbots in 2021
Top Shopify Chatbots in 2021

The e-commerce revolution has obliterated the limitations set by 20th-century business. Subsequently, practices such as geographical zone, economic spheres, and verticals. However, It has only been possible with the advent of digital technology. Further, the new and old generations have embraced the digital form of business. On the other hand, it has led to the market for e-commerce firms to rapidly expand. Above all, the most useful tools for assisting big and small players alike are Shopify Chatbots. AI chatbots help merchant sellers feature at top ranks on Shopify. In return, It also helps their websites become more interactive, engaging, and more customer-centric. The website also improves ranking on google as well.

  • Firstly, Chatbots enable customers to place product orders via chat. Such a feature makes the seller profile much more interactive and thus engaging. So, it directly enhances the conversion rate.
  • Secondly, AI chatbots assist customers in selecting the best products by inquiring about customer preferences. The chatbots showcase the most suitable products that meet the specific needs of the customer without the customer having to manually browse through hundreds of products. So, it saves the customer’s valuable time and makes shopping much easier.
  • Thirdly, Top AI chatbots render stellar customer support service by automating the answering system for FAQs. So, customer queries are addressed in a jiffy and it leads to a more satisfied and loyal customer base. Hence improves brand visibility.

Want to see a LIVE chatbot in action, watch the video below:

Shopify Chatbot for Placing Orders and Answering FAQs

This chatbot is used by one of our clients ML Delicate to engage with their customers who landed on their website.


  • In chat payment
  • Re-ordering
  • Cart recovery through chat and additional channels
  • CRM integrations
  • Sales analytics
  • Automated query answering
  • Product discovery
  • Additional channels such as FB messenger and WhatsApp


  • Post-purchase feedback

1. How Conversational AI can Automate Customer Service

2. Automated vs Live Chats: What will the Future of Customer Service Look Like?

3. Chatbots As Medical Assistants In COVID-19 Pandemic

4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?


  • Easy integration with Shopify store to get products
  • Revenue tracking
  • Order status
  • CRM integrations


  • Does not offer Upsell and cross-selling features
  • No post-purchase feedback
  • Not Omnichannel


  • Greet new and regular customers alike
  • Recover abandoned carts
  • Engage visitors of a specific product
  • Prevent visitors from leaving the store (leaving intent feature)
  • Generate leads while offline
  • Notify about promotional offers.
  • Provide delivery status.
  • Additional channels in FB messenger.


  • Lacks sales analytics
  • More focused on live chat
  • Lacks CRM integration


  • Cart recovery
  • Product discovery
  • Re-ordering
  • Voice e-commerce


  • Lacks in chat payment
  • Basic Analytics
  • No post-purchase feedback system
  • Not Omnichannel

Performing a comparative analysis to choose the best one for your radiant. Also, Shopify experiences can be a hassle-free way to handle your works. So, make sure to choose only the best AI chatbots to build a wide and satisfied customer base. Which in return will give you more profits and more business.

Start for FREE today and start delighting your customers.

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