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Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021


Welcome to the Every Thing You Need to Know About Chatbot Blog. This is my first Natural Language Processing Blog on Medium Site. I hope all of you like this blog; ok I don’t wanna waste your time. Let’s get ready to jump into this Journey.

I’m damn sure you’ve at least heard about Chatbot, also you’ve familiar with the term Google Assistant and Alexa, Am I, right guys. These are very famous chatbots in the entire world, we are using these Chabot’s applications in our day-to-day life.

You know one thing Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI-powered chatbots can also automate various tasks, including sales and marketing, customer service, and administrative and operational tasks. Ok, let’s go and get the deeper knowledge into that.

· What is Chatbot

· Types of Chatbots

· How does Chatbot works

· Application of Chatbots

· Why Chatbots are Important?

· Create your first Chatbot

· Framework for Creating Chatbots

· Popular Chatbots in the world

· Fun facts about chatbots

· Conclusion

An example. You want to buy some shoes from your local retail store, you have to access their website, find what you are looking for, and buy it. But what if that store had a bot? It would only be necessary to write a message to the brand through Facebook and tell them what we want. And if you had doubts about size measurements you could get answers to your problem in a moment.

1. Rule-Based Chatbots

2. AI-Based Chatbots

3. Intellectually-Independent chatbots

There are 3 types of Chatbots

1. Rule-based chatbots

2. AI-based chatbots

3. Intellectually-Independent chatbots

1. How Conversational AI can Automate Customer Service

2. Automated vs Live Chats: What will the Future of Customer Service Look Like?

3. Chatbots As Medical Assistants In COVID-19 Pandemic

4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?

How Do Rules-Based Chatbots Work?

Below is an example of how a rules-based chatbot could behave based on the pre-determined actions that you design ahead of time.

Rule-Based VS AI-Powered

Instead of relying on a pre-determined outcome designed by a human, AI chatbots first understand what your question is:

Then once they understand your intent, they deliver an answer that they think is the right answer based on existing data. Over time, and by observing correct & incorrect answers, the machine gets better at understanding what the ‘right’ answer is (think Apple’s Siri, Google Assistant, Amazon’s Alexa). This is why AI chatbots, although powerful, aren’t right for everyone because they require a training period, and generally require more effort to get started. However, once they understand your business well, they can be incredibly powerful.

Applications of Chatbots

1. Content delivery

2. Order Food

3. Book Flights

4. Companionship

Chatbots in Healthcare

5. Health Care

6. Transportation

7. E-commerce

Let’s Know

Chatbot applications streamline the interactions between people and services, improving customer experience. At the same time, they offer companies new opportunities to improve the process of customer engagement and operational efficiency by reducing the typical cost of customer service.

To be successful, a chatbot solution should be able to perform tasks effectively. Human support plays a key role here: regardless of the type of approach and platform, human intervention is crucial to configure, train and optimize the chatbot system.

Step 1: Identify the type of chatbot you are building.

Step 2: Select a channel.

Step 3: Choose the technology stack.

Step 4: Design the conversation.

Step 5: Train the bot.

Step 6: Test the chatbot.

Step 7: Deploy and maintain the bot.

We’ll see in this topic in another detailed blog how to implement these steps or how to create a Chatbot from scratch. I will make that blog as soon as possible. For now, I will give some webpage links to you guys are getting an overview idea about chatbot creation either from scratch or using any framework.

Awww! Frameworks are consuming less timing to create Chatbots

AI chatbot development frameworks are here to save the day! The recent explosion in the AI chatbot development industry has been phenomenal with constant new releases and updates, there are many AI chatbot development frameworks that are combating each other for the top spot.

  1. Fandango
  2. Sephora
  3. Wall Street Journal
  4. National Geographic
  5. James Patterson “The Chef” Short Story
  6. AccuWeather
  7. TGIFridays
  8. Western Union
  9. Summit Academy OIC
  10. MobileMonkey
  11. Stanford’s QuizBot

If you wanna know about The 10 Best Chatbots of 2021 Click here: https://www.userlike.com/en/blog/best-chatbots

In order to make popular chatbots, people need to use them and businesses need to derive ROI value from them. That’s simply by definition. To have a popular chatbot, it needs to be fun, interactive, and profitable.

Whether you’re looking for inspiring chatbots for e-commerce or retail, chatbots for generating B2B leads, or are trying to gain traction for your products and services in an innovative way, look no further

  1. The 2 most popular ways to start a conversation with a chatbot are “Hi” and “Hello,” according to Dashbot.io, a bot analytics provider.
  2. According to a LivePerson survey of 5.000 consumers in 6 countries, Chatbots Will Be Indistinguishable From Humans by 2029
    People in China Seriously Love Chatbotsglobally, 38% of consumers think positively of chatbots, and only 11% view chatbots negatively. The rest 51% are neutral about chatbots.
  3. According to the DigitasLBi report, 73% of Americans wouldn’t use a There Are More than 30,000 Facebook Chatbotscompany’s chatbot after having a bad experience.
  4. For now, male and female-inflected bots are the most visible. However, the gender balance is still changing. Some of the most popular chatbots like Siri, Alexa, and Cortana identify themselves as genderless. Alexa calls itself “female in character.” Siri claims it’s “genderless.”
  5. 1.4 Billion People Use Messaging Apps.
  6. There Are More than 30,000 Facebook Chatbots.
  7. Chatbots Will Be Indistinguishable From Humans by 2029.
  8. People in China Seriously Love Chatbots.
  9. Don’t Blur Lines Between Bots & Humans.
Fun & Facts about Chatbots

Do you agree with the fact that chatbots can help with various things and helps with online sales and more?

Or maybe I missed an interesting stat that belongs on this list.

Let me know by leaving a comment! On These Platform


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