Process Automation refers to the use of technology to automate manual and repetitive tasks within a business process. It involves using software tools and technologies to streamline workflows, reduce errors, increase efficiency, and ultimately improve productivity.

Process Automation can be applied to a wide range of business processes, including financial and accounting processes, customer service, human resources, manufacturing and production, and supply chain management. It typically involves the use of tools such as robotic process automation (RPA), workflow automation software, and business process management (BPM) platforms.